Ordering
How do I place an order? Choose your product and pack size, add it to your cart, and check out. You do not need an account.
Can I change or cancel my order? Email support@whomadethis.shop as soon as you can. If it has not been packed yet we can change or cancel it. Once it ships, you can return it under our 60-day policy.
I did not get a confirmation email. Check your spam folder first. If it is not there, email us with the name and address you used at checkout and we will resend it.
What payment methods do you take? All major cards, plus Apple Pay, Google Pay, Shop Pay, PayPal, and the other options shown at checkout. Payments are processed securely — we never see or store your card number.
Is my payment secure? Yes. Checkout runs on Shopify's PCI-compliant platform over an encrypted connection.
Shipping
How much is shipping? Nothing. Every order ships free, with no minimum.
How long will my order take? We pack within 1 to 3 business days, and delivery takes 4 to 6 business days after that.
Why is it faster than other stores? We hold stock in the United States and ship from there. A lot of stores selling similar products ship direct from overseas, which is why those orders take two to four weeks.
Do you ship internationally? Yes, worldwide, and still free. International orders take longer than the domestic estimate, and customs duties or import taxes may apply. Those are set by your country and are your responsibility.
How do I track my order? A tracking link is emailed to you when your parcel is dispatched. It can take 24 to 48 hours to show its first scan.
My tracking has not updated in days. Email us. We will open a case with the carrier and keep you posted.
Do I need Shipping Protection? It is optional. It covers lost, stolen, and damaged parcels without a carrier investigation. If parcels have gone missing at your address before, it is worth the few dollars.
Returns and refunds
What is your return policy? Sixty days from delivery, and we pay the return postage. Email us and we send you a prepaid label.
Do I have to pay to send something back? No. We cover it.
How long until I get my money? We inspect the return within two business days of it arriving, then refund your original payment method. Your bank takes another 5 to 10 business days to show it.
My item arrived damaged. Email us within 7 days with photos and your order number. We replace or refund, your choice. Usually you do not need to send it back.
Can I exchange for a different size or colour? Yes. The fastest way is to return the original and order the replacement straight away, so you are not waiting. Or email us and we will arrange a direct swap.
Products
Are your products legal to use? Our products are legal to buy and own. How you use them is up to you, and rules on vehicle lighting, signage, and leaving items on other people's vehicles vary by country, state, and city. Check your local rules. We are not able to give legal advice.
Will these damage someone's car? No. Our cards are paper and our accessories mount inside your own vehicle. Nothing we sell is designed to touch, mark, or damage anyone else's property.
What if I run out of cards? Reorder any time. Most customers get through them faster than they expect, which is why the larger packs work out much cheaper per card.
Do you do custom or wholesale orders? Email support@whomadethis.shop with "Wholesale" in the subject line and tell us roughly what you need.
Contact
How do I reach you? Email support@whomadethis.shop. We reply within one business day, Monday to Friday, 9am–6pm MT.
Do you have a phone number? Yes: +1 (415) 906-2819, Monday to Friday, 9am–6pm MT. Email is usually faster, because we can look up your order and send a prepaid return label in the same reply.
Where are you based? Denver, Colorado. Full address: 1500 N Grant St, Ste N, Denver, CO, United States.